Hereby are regulated the conditions applied for purchases made by the user on www.treepex.co the web platform owned by Treepex Inc.
The user who proceeds to buy a product on this platform agrees to have read and accepted the following terms and conditions.
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1. Professional Identity
Treepex Herbal www.treepex.co (website) is an internet based portal owned and operated by Treepex Inc a company incorporated under the laws of Delaware, USA with its registered office in New Castle. Delaware. US
EIN 34-600
2599 Shell Road Brooklyn NY
2. Account and Registration responsibility
You shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.
3. Disclaimer
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Any information provided on this website regarding any product or service is just educational in it's intention. No product or services in this website is claiming to diagnose, treat or cure any disease or disorder. All products and services are just supplement and alternative in nature. In any case or condition, they are not intended to supercede any qualified doctor's or health proffesssional's advise or treatment. If anybody is suffering from any ailment, one should directly approach to physician or expert of that field and should not totally rely on products or advices mentioned in this website. Products displayed in this website are very well time tested with high customer satisfaction and are picked up from well known, reputed and well established brands, but one should be aware that, the result of all products and services varies or differs from person to person. The reader of this website or user of the product and services is fully responsible and accountable for his act, interpretation, usage and result of the information, product and services of this website.
Expert team has worked hard to provide the user best, accurate and appropriate information. But there can be typograghical error or any other type of inappropriateness in the content of this website. The user or reader is requested to inform us the same on info@treepex.com
4. Shipping
We can ship to any address in the world within 24 to 48 hours of purchase. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. So we reserve the right to cancel the order, which is not lawful to fulfill. In that case the remitted amount for the cancelled order will be refunded back.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Generally delivery of the ordered products takes 7 to 10 working days, from the date of purchase.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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5. Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund of the product (shipping cost will be deducted). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item,etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Shipping charges / duties and tax if any are non refundable.
Refund would be done by Treepex Inc.
6. Information
For information and clarifications about the terms and conditions of service, as well as any complaints, customers can contact Treepex Herbal by email writing to info@treepex.com